Cloud software for professional repairers · Online since 2016

Manage repairs, customers and inventory in one cloud platform

Forget spreadsheets, WhatsApp and sticky notes. With MyRepair you keep every repair under control in real time — from intake to delivery. Built for phones, computers, consoles, bikes and any technical repair workshop.

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No credit card required Instant activation FREE plan forever Online since 2016
MyRepair V3 — Dashboard
www.myrepair.it
MyRepair Dashboard
FREE
Starting plan
€119/year
BASE
€239/year
PREMIUM
100% Cloud — no installation
Servers in the EU
HTTPS + GDPR compliant
Continuous updates included
Online and running since 2016
THE REPAIR WORKFLOW

Manage every repair from intake to delivery

MyRepair follows every stage of daily work: less paper, fewer calls, fewer mistakes. The technician works, the software remembers.

Customer walks in — ticket is already open

In 60 seconds: device photo, unlock code, customer signature, initial test checklist. The customer leaves with their tracking number.

The technician has full context

The ticket arrives with customer history, previous repairs, unlock code and available inventory. Update status in real time from any device.

The customer already knows what's happening

Every status change triggers an automatic notification: email with a personal portal link. The customer follows the job live — no need to call for updates.

The part is always there

Inventory updates with every repair. Set reorder thresholds, manage multiple warehouses, browse partner distributor catalogs while quoting. No more 'I need to order it'.

Documents generate in one click

Quote, invoice, DDT, barcode label, repair report, letter for external lab. PDF ready to email or print. No loose papers, no rewriting by hand.

You always know your shop's status

Real-time KPIs: open and closed tickets, revenue per technician, average times by type, most-used parts, repairs by category. Decide with data, not gut feeling.

ALWAYS INCLUDED — active immediately in BASE and PREMIUM

Quotes & Invoices
Quotes, invoices, credit notes. Send via email with PDF attachment
Delivery Notes & Shipping
Transport documents with recipient, carrier and shipment weight
Cash Journal & Till
Income/expense movements, daily closing, real-time balance
Labels & Barcodes
Custom label printing, QR/barcode scanner and fast item search
APPS & MODULES

Over 20 ready-to-use modules

Activate only what you need, when you need it. Included in your plan or available as individual add-ons.

Free included with BASE+ Smart add-on or PREMIUM Connect SDI · SMS · RT Business enterprise
Explore all modules
PLANS & PRICING

Clear plans for every repair workshop

Start free and scale when ready. No mandatory annual contract, cancel anytime.

Free trial: BASE 20 repairs · PREMIUM 30 repairs — no credit card required

FREE
€0/ anno
To get started, risk-free. Max 50 repairs/year and 20 warehouse items.
Start Free
Max 50 repairs/year Max 20 warehouse items
Repairs & Customer Management
Warehouse Management
Customer & Product Registry
Repair Report
Quotes, Invoices, DDT, Labels
Settings & configuration
Add-on modules
BASE
€119/ anno
For professional shops. Unlimited, with all FREE modules and purchasable SMART modules. ≈ €9.92/mese
Start — free trial
No credit card required
Unlimited repairs & inventory
All documents: Quotes, Invoices, DDT, Labels, Repair Reports, External Lab
Advanced settings & full configuration
Price lists and test checklists
All FREE modules included (Marketing, Notifications, Payments, Barcode...)
SMART modules purchasable individually (Signature, Customer Portal, Booking, Loyalty...)
CONNECT services pay-per-use (AI, SMS, SDI...)
Staff, Permissions, Branches
PREMIUM
€239/ anno
For advanced centers and multi-location. All SMART modules included + Staff & Permissions. ≈ €19.92/mese
Start — free trial
No credit card required
Everything in BASE
All SMART modules included (Digital Signature, Customer Portal, Booking, Loyalty, Custom Fields...)
Staff & Permissions Per-technician access control
Branches (multi-location)
CONNECT services pay-per-use (AI, SMS, SDI...)
Savings >€200/year vs individual modules

CONNECT services (SDI sending, RT Receipts, AI Assistant) work pay-per-use via rechargeable Wallet or with an annual Flat subscription — activate anytime, without changing your plan. Individual module and pay-per-use service costs are shown in the subscription section inside the software.

Start free

All plans include: HTTPS, EU servers, GDPR compliance.  |  Need a custom plan? Contact us

WHO IS MYREPAIR FOR

Built for repair centers, ready for any workshop

Manage any type of repair: smartphones, computers, consoles, bikes, appliances and much more.

Smartphone & Tablet
Fast intake, diagnostics, parts from catalogue.
Discover →
Computers & Printers
Handle HW and SW repairs, quotes and technical reports.
Discover →
Console & Gaming
Motherboards, controllers, disc drives: track every job.
Discover →
Bikes & Scooters
Cycle workshops and e-bikes: intake, quotes and collection.
Discover →
Home Appliances
Washing machines, ovens, TVs: spare parts stock and job reports.
Discover →
Musical Instruments
Luthiery, amplifiers, tuning and maintenance.
Discover →
Jewellery & Watches
Jewellers and watchmakers: customer cards, quotes and deliveries.
Discover →
Any Sector
Customisable wildcard fields to adapt to any type of work.
Discover →

Wildcard Fields — adapt MyRepair to your sector

Add unlimited custom fields to collect exactly the information your type of workshop needs.

CUSTOMER AREA

The portal for your customers

The MyRepair Customer Area is the personalised online portal for each of your customers. They can track repair status in real time, chat with your workshop, pay online, download documents and book appointments — no app needed.

Discover the Customer Area
Repair Status
The customer tracks their repair in real time with instant updates.
Direct Chat
Communicate with the workshop via built-in chat, no email or phone calls needed.
Online Payment
Accept payments directly from the customer portal, before collection.
Documents
The customer downloads receipts, quotes and reports whenever they want.
Booking
Customers book collection or delivery directly from the portal.
Loyalty
Accumulate loyalty points and offer rewards to your most loyal customers.
BETTER TOGETHER

Lab Resources & Roadmap: let's build the repairers' software together

MyRepair isn't just a management tool — it's a shared space where every workshop helps make work easier for everyone.

Lab Resources — Technical Library

Every workshop can upload its own manuals, circuit diagrams, pinouts, repair procedures and solutions to common problems — organised by brand and model, always at hand during work.

Those who wish can share a resource with the whole community: after a quick review it becomes part of the Collective Library, freely accessible to every registered shop. Less time searching, more time repairing.

Private resources Collective library Search by brand/model
Roadmap — We build MyRepair together

MyRepair's features also come from the ideas of those who use it every day. Registered users can propose new features, vote on others' suggestions and follow in real time what's being worked on and what's already been released.

Ideas are organised by area — AI, Inventory, Repairs, Reports, Accounting and more — and move through four stages: Proposed → Planned → In progress → Released. If your need is already there, one vote is enough. If it's not yet, add it yourself.

Submit ideas Vote on features Track Proposed → Released
HOW IT WORKS

Up and running in three steps

No training required. In just a few minutes your software is configured and ready to use.

1
Sign up

Create your free account in less than a minute. Just business name and email.

2
Configure

Set your logo, customise fields and add your price list.

Work

Accept repairs, manage inventory and send customer communications straight away.

FAQ

Everything you want to know about the repair management software

Can't find the answer? Write to us at info@myrepair.it

Three plans: FREE free forever (up to 50 repairs/year), BASE at €119/year unlimited, PREMIUM at €239/year with all SMART modules included. No activation fee, no card required to start. BASE and PREMIUM include a 15-day free trial — no credit card, no commitment.
No. MyRepair is 100% cloud: it runs in the browser on any computer, tablet or smartphone — Windows, Mac, Linux, iOS, Android. No app to install, no server to manage.
Yes. MyRepair is mobile-optimised: you can accept a repair, update a status, check inventory or send a customer message directly from your smartphone, no app needed.
Very little. You only need your business name and email. You immediately receive a confirmation link, click it, set up your profile and you're live. No long forms, no credit card.
Yes. You can import your customer list via CSV or Excel file directly from the software settings.
BASE and PREMIUM plans are annual. There are no multi-year contracts or exit penalties: simply don't renew when it expires. The FREE plan is free with no commitments.
Yes. You can switch from FREE to BASE, from BASE to PREMIUM or add individual SMART modules at any time from the software settings.
Yes. Data is hosted on servers in the European Union, protected by HTTPS and handled in compliance with GDPR. Your data is yours and is never shared with third parties.
No. Being 100% cloud, MyRepair requires an internet connection. There is no offline mode.
Yes. Support is available by email for all plans. The platform also includes a Lab Resources section with shared documentation and a Roadmap where you can suggest and vote on improvements.
No. MyRepair handles any type of workshop: computers, printers, consoles, bikes, appliances, musical instruments, watches, jewellery, marine, firearms and much more. Customisable fields adapt it to any sector.
Yes. With the Multi-Branch module (included in the PREMIUM plan) you can manage multiple locations from the same platform, with separate inventories, cash registers and reports per branch.
MyRepair already generates the XML FatturaPA file in all plans. With the Fattura Smart module you export it to upload to the SDI portal or send to your accountant. With the CONNECT SDI service you send directly to the Tax Agency, pay-per-use or with an annual Flat subscription.
Yes. With the CONNECT Receipts PRO service the software integrates with the Telematic Recorder for RT fiscal receipt issuance, available pay-per-use via Wallet or with an unlimited annual Flat subscription.
Yes. MyRepair includes full inventory management: automatic load/unload with every repair, reorder thresholds, movements, delivery notes and integration with partner supplier catalogues.
Yes. With the Digital Signature module (SMART, included in PREMIUM) the customer can sign the acceptance on a tablet in-store, via email link or at pickup.
Yes. Wildcard Fields let you add unlimited custom fields to every sheet — free text, multiple-choice menus or yes/no checkboxes — to capture exactly the information your type of work requires.
It's a personalised online portal for each customer, accessible from any browser without an app. It lets them track repair status in real time, chat with the workshop, pay online, download documents and book appointments.
MyRepair integrates with the SDI electronic invoicing system, Telematic Recorders for RT receipts and partner supplier spare parts catalogues. Additional integrations are in development and can be requested via the Roadmap.
It's built exclusively for repair workshops — not a generic CRM adapted to the purpose. It's Italian, developed and supported in Italy, with servers in the European Union. It has a genuinely free FREE plan, is modular (you pay only for what you use) and is continuously updated based on direct user feedback through the Roadmap.

Start free with the repair centre management software

Join hundreds of repair centres that chose MyRepair. FREE plan activatable immediately.

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